FAQs

How does shipping work?

Free shipping for orders P990 and up! Otherwise, it’s a flat rate of P99 within NCR (plus Bulacan, Rizal, Laguna, and Cavite) and P150 anywhere else within the Philippines.

Your items will be shipped from NCR normally within 24 hours of placing your order. We partner with couriers such as NinjaVan and Entrego to deliver your parcel.

How do payments work?

We’ve partnered with the popular and secure PayMongo Payment Solutions to process Credit Cards, Debit Cards, GCash, and other methods. They are PCI DSS Level 1 certified and regulated by the Bangko Sentral ng Pilipinas.

What are your policies on returns, exchanges, and refunds?

Is there any factory defect? Not happy with the product?

All returns must be requested within 7 days of receiving the item. All returned items must be in new and unused condition, with all original tags and labels attached.

To return an item, please contact customer service here to obtain a Return Merchandise Authorization (RMA) and return instructions.

Do you support bulk orders?

Yes! We’d be happy to discuss. Drop us a message here.

How do I learn more about your products?

No need to take our word for it. See actual demos from the community:

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