FAQs

How does shipping work?

Your items will be shipped from Makati within 1 to 3 days of placing your order. We ship through Grab and Lalamove within Metro Manila and neighboring areas.

Do you ship nationwide? How does it work?

Yes! We charge a flat rate of P300 for shipping outside NCR. Shipping is free for nationwide orders P3,000+. Expect your orders in 7 working days.

What are your policies on returns, exchanges, and refunds?

We exclusively support exchanges for defective or damaged products.

All returns must be requested within 7 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

To return an item, please contact customer service here to obtain a Return Merchandise Authorization (RMA) and return instructions.

Do you support bulk orders?

Yes! We’d be happy to walk you through. Drop us a message here.

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